HOTELIER LIFE

The hotel maintenance work order plays a crucial in the hotel industry. So need to physically supervise the hotel facility and also all the systems within it can be demanding. The key aspect is to manage and plan in an appropriate way, and easy practice is to use maintenance management software.

Hotel maintenance is to upkeep the systems and components that are used in the hotel industry. Generally, such systems do comprise of general building operations such as electrical, HVAC, and plumbing even though many require specific to hotels and their guests. These kinds of specified needs are broadly diversified and their scope completely determine by the size of the hotel and the type of services is been provided.

Hotel maintenance also comprises the upkeep of elevators, cable TV, phone lines, computers, room furnishings, refrigeration and lighting fixtures. This broad scope of maintenance may require a good amount of expertise from the hotel maintenance background. In addition, it means that maintenance planning does play a crucial role in the success of the hotel industry.

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Therefore, the housekeeping department is the one who generally takes initiates the maintenance daily activity for which the engineering department is eventually responsible. There are three types of maintenance activities.

• Routine Maintenance
• Preventive Maintenance
• Schedule Maintenance

ROUTINE MAINTENANCE

These activities are usually associated with the general up-keeping of the property, which does take place on regular basis or on a weekly basis, and that needs comparatively less training or skills. These are those maintenance activities that take place externally of a formal work order system and most of the time it doesn’t require keeping specific maintenance records.

EXAMPLES

• Checking for and replacing damaged signage or utilities, like light bulbs.
• HVAC filters are been replaced.
• Equipment is been inspected to make that it follows proper operation and safety procedures.
• The parts that show deterioration are been replaced.
• Checking, testing, and maintaining safety equipment, such as safety barriers, fire extinguishers, or alarm systems.

PRVENTIVE MAINTENANCE

It is a methodical and systematic approach for the maintenance of the room in which certain issues are recognized and rectified regularly. It assists in controlling the costs and avoids bigger problems from taking place. These maintenance activities are been planned to maintain the hotel assets functional for optimum guests.

Normally, preventive maintenance includes of three parts: 1) inspection, 2) minor corrections, and 3) work-order initiation. Usually, inspections are done by housekeeping supervisors in the standard process of their duties. 

Need to deal with the leaking faucets and also inappropriate caulking around tubs and sinks which would control the maintenance cost by averting greater issues, i.e. ceiling and wall damage in the bath below.

Most important is effective communication between the housekeeping and the engineering department plays a major role and must be efficient so that minor repairs tasks can be done while the room attendant is cleaning the room. Preventive maintenance by its nature is occasionally known as an issue and requires beyond the scope of a slight rectification. These kinds of issues are been brought to the notice of the engineering department through the work order system.

EXAMPLE

• Need to fix leaking faucets
• Attending cracked caulking around bathroom fixtures.

SCHEDULE MAINTENANCE

The scheduled maintenance is usually begun at the hotels that are based on a formal work order or similar form. The activities that are connected to the general maintenance or care of the property begin with a formal work order.

Scheduled maintenance is a task in which specific deadlines are given and allocated to engineering staff. Therefore, It can be a recurring task done on a regular interlude or a former task.

Therefore, the work order does play a key and vital role in communication between housekeeping and engineering.

So, when a staff of the housekeeping department fills up the form of work order, one copy needs to send to the Executive Housekeeper and the remaining two copies are sent to the engineering department.

The chief engineer keeps one copy with him and the other copy he gives to the maintenance staff to perform the allocated task.

EXAMPLE

• The schedule maintenance generally includes adjustments, planned shutdowns, inspections, and regular service.
• The scheduled maintenance takes place at recurring interludes is replacing a bearing on a conveyor belt every 30 days or examining the condition of a motor every 90 days.